Welcome to the latest LeKhaMart website - Celebrating a decade of service
LeKha.vn
Back to policy

Security policy

Committed to protecting customers' personal information and privacy

COMMITMENT TO INFORMATION SECURITY

We respect our customers' privacy and are committed to keeping their information private. Please read the "Privacy Policy" below to better understand the commitments we make to respect and protect the rights of visitors.

Definition of personal data

“Personal Data” or “personal data” means data, whether true or not, about an individual through which an individual can be identified, or from which that data and other information that an organization has or is likely to have access.

Common examples of personal data:

  • Full name
  • National ID Card
  • CONTACT INFORMATION
  • Email address
  • Telephone
  • Shipping address

When does LeKhaMart collect personal data?

We will/may collect personal data about you in the following circumstances:

When you register for and/or use our Services or Platforms

When you submit any forms, including application forms or other forms

When you interact with us by phone, email, fax, in person

When you make transactions through our Services

When you provide feedback or submit a complaint to us

What data does LeKhaMart collect?

The personal data LeKhaMart may collect includes:

BASIC INFORMATION:

  • Full name
  • Email address
  • • Date of Bi rth
  • • Gender
  • Telephone
  • • Billing and delivery address

TI Technical Information

  • • Access device information
  • IP address
  • Browser
  • Position Data
  • Transactions History
  • • Service usage information

Purpose of use of information

We may collect, use, disclose and/or process your personal data for the following purposes:

Order and service processing:

  • • Order and transaction processing
  • Manage your account
  • Providing outstanding customer service.
  • • Notification of order status

Marketing and Communication

  • Send new product info 
  • • Promotional program
  • • Newsletters and updates
  • Customer Survey

Security and compliance:

  • fraud prevention
  • Comply with the law.
  • • Protection of rights and property
  • Settlement of Disputes

Sharing information with third parties

Your personal information is committed to absolute confidentiality by LeKhaMart and is only shared with the following Parties:

  • Delivery partners, telecommunications, message service providers

  • LeKhaMart subsidiaries and affiliates

  • The competent state agency when requested.

  • Other third parties, with your consent.

Security measures

We implement various security measures to ensure the safety of personal data:

  • • Data is stored behind secure networks
  • • Only employees with special access can access
  • • Use SSL encryption for online transactions
  • • Regularly update and check the security system
  • • Training of employees on information security

Genealogy data security

Commitment to absolute confidentiality

  • lekha.vn uses encryption technology to completely secure your genealogical information right from the time of data entry at your personal device.
  • We are fully committed to privacy: All data is so encrypted that it is inaccessible even to the technical team and the website owner.

Client permissions

Customers have full rights to their personal information:

Right of access and correction:

  • Access their personal information.
  • • Correction of inaccurate information
  • • Request to delete information
  • • Restrictions on data processing

How to exercise the right:

  • • Log in to the information management page
  • • Call the call center 0908878882
  • • Email [email protected]
  • • Leave comments directly on the website

Privacy Contact

If you have any questions or complaints about our privacy practices, please contact:

Email:[email protected]

Hotline: 0908 87 88 82

Address:62 Street 7A Binh Thoi Residential Area, Binh Thoi Ward, Ho Chi Minh City

as a quick recap

Confidential

Data is SSL encrypted

Transparent

Be clear about the purpose of collection

Control

Customers have the right to manage data

Need security support?

Contact us about information security issues